Shelly Molapisi spent her entire morning trying to renew her license. They take him in, warm him up, and give him a job working with their No Boundaries therapy riding program. At the Mount Holly location, the line stretched out the door. Story Spurned by his father and driven from his home, Stone Hillyard is struggling to find shelter in the Michigan winter when he lucks upon the horse farm run by Geoff Laughton and his partner Eli. Data shows customers don’t show up for 25% of DMV appointments. All locations have a 90-day wait for appointments, if you’re lucky you may catch a cancellation. Scrolling down the DMV website shows appointments are scarce in the Charlotte area. “Everywhere I go, they say they’re understaffed so that seems to be the big issue,” Lopez said. He's tired and overworked, especially because lately, no one else seems to do anything right. He teaches riding classes, conducts therapy sessions, takes care of his son, and helps manage the family farm. He and his partner, Geoff, haven’t have time together in so long, he’s beginning to forget what his longtime love feels like. Lopez visited three DMV locations Monday trying to renew his license. Eli Henninger is stretched a little thin. Eli Henninger is stretched a little thin. Both locations had lines out the door.Īndres Lopez stood in line for more than an hour at the West Charlotte license office. Queen City News visited a DMV location in West Charlotte and Mount Holly Monday afternoon. Customers have been complaining of standing in long lines for hours to handle basic business.
NORTH CAROLINA (QUEEN CITY NEWS) - North Carolina DMV officials are offering fewer appointments and more walk-in opportunities hoping to make the experience smoother for customers.
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